BUPA Insured Patients

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BUPA Private Medical Insurance

The Foot and Ankle Centre work with a number of major private medical insurance companies including BUPA.

What you need to know:

• It is your responsibility to inform BUPA and gain pre-authorisation prior to each consultation. The Foot and Ankle Centre cannot speak to BUPA on your behalf. If you fail to gain pre-authorisation, you will be liable for any costs occurred at the company’s self-pay fee rate.
• If BUPA fail to cover your consultation fees, The Foot and Ankle Centre will send you an invoice via email to be paid within 14 days.
• While The Foot and Ankle Centre can accept self-referrals, your insurance provider may require a GP/Consultant referral prior to attending. You can contact BUPA by calling on 03456 090 111. You can also speak to BUPA via live messaging by visiting www.bupa.co.uk
• The Foot and Ankle Centre will bill BUPA UK directly on your behalf and any excess on your policy will be paid to the clinic.
• The Foot and Ankle Centre charge a £30 self-pay fee to each patient following each consultation to cover administrative costs including dressings or medications used within the consultation. BUPA do not have contractual obligations with the company and the company charge a self-pay fee of £30 to cover the shortfall in costs to provide a Podiatry service. The charge is not set by individual podiatrist and is external to contractual arrangements between BUPA and the podiatrist.
• BUPA have agreed fee assured consultation fees with individual podiatrist and not the company, The Foot and Ankle Centre. In order to be reviewed within The Foot and Ankle Centre, patients are made aware of the above additional company fees and liability within the terms and conditions of booking.
• The Foot and Ankle Centre will bill your insurance company for each consultation on behalf of the podiatrist.
• If you have an excess payment, BUPA will contact you when this is due and the excess fee will need to be paid directly to The Foot and Ankle Centre.
• Contact BUPA if you have any doubt regarding your policy coverage prior to attending.

Things not covered
• Medical devices such as orthotics, splints and medications are not covered by BUPA.
• BUPA will fund for a Gait Analysis appointment. Patients will need to gain pre authorisation for an AA641 and AA365 procedure codes for this appointment. There are no additional fees for this service.
• BUPA do not fund podiatrists to administer shockwave therapy. This is a self-pay service.
• BUPA do not fund podiatrists to use diagnostic ultrasound. This is a self-pay service.
• BUPA do not fund podiatrists to administer cortico-steroid injection therapy hyaluronic acid. This is a self-pay service.
• BUPA will fund a podiatric surgeon to undertake injection therapy following referral from the podiatrist.
• BUPA do not pay for routine foot care or conservative management of foot conditions. This is a self-pay service and can be booked separately with any podiatrist within our service.

Obtaining an authorisation code from BUPA to fund your appointments:
• Prior to attending, ensure that you gain a pre-authorisation number for each appointment.
• Ensure that all of our registered podiatrists are named on your policy.
• Find out your policy excess.
• Please find below a list of BUPA recognised podiatrists and their individual provider numbers.
Contact the admin team at The Foot and Ankle Centre with your authorisation code and members number to book your procedure 

BUPA provider numbers and procedure codes:
Provider numbers:

Foot and Ankle Centre
Mr Joseph Olivelle
Mr Stuart Metcalfe
Mr Michael Hutchby

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Clinic hours
Monday to Friday : 8am - 6pm
Saturday : 8am - 2pm

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